Support

We’re a small team and we read every message. Email cfahlgren1@gmail.com and we’ll get back to you as soon as we can.

How do I share the log with my partner or a nanny?

Open Family in the app and tap Invite someone. Everyone needs iCloud turned on. The log is kept in the owner’s iCloud, and changes show up for everyone in seconds.

Say it got something wrong

You always see what will be saved before anything changes, so you can fix it first. You can also say a correction, like “actually that was 5 ounces.” To change something already saved, tap it in Activity.

Say it isn’t working

Check that Baby Hours can use the microphone (Settings, Baby Hours, Microphone) and that you’re online. Your voice is turned into words on your iPhone, and the words need a connection to become entries.

How do I restore my purchase?

On the Premium screen, tap Restore. Make sure you’re signed in to the same Apple Account you bought with.

How do I cancel my subscription?

Open the Settings app on your iPhone, tap your name, then Subscriptions, then Baby Hours. Cancel at least 24 hours before it renews. Apple handles all billing and refunds; you can ask for a refund at reportaproblem.apple.com.

How do I delete my data?

If you share the log, stop sharing from Family first. Then delete the app. See the Privacy Policy for details.